A ‘consumer’ is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Right of revocation
You have the right to cancel this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise the right of withdrawal, you must inform us (Fine Principles, c/o Wonder Coworking, Prenzlauer Allee 186, 10405 Berlin, Germany, or via email@example.com) of your decision to withdraw from this contract using a clear declaration. For this purpose, you can, for example, e-mail us or send a letter by post, or use our sample revocation form, which is, however, not mandatory. To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.
Consequence of revocation
If you cancel this contract, we must repay you all payments we have received from you, including the delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
We may refuse to make a repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us without undue delay, and in any event no later than 14 days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the 14 days.
You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that are not necessary for checking the condition, properties, and functioning of the goods.
Return shipment in case of revocation
We bear the cost of returning the goods for returns within Germany. For returns outside Germany, you shall bear the direct costs of returning the goods.
Contact us at firstname.lastname@example.org, and we will send you a return shipping label. However, the use of the return label is not a prerequisite for exercising your right of withdrawal.
Return the goods to us in the original packaging and well-secured without any damage or contamination. If you no longer have the original packaging, then provide adequate protection (per item) against transport damage with suitable packaging to avoid claims for damages due to inadequate packaging. Thank you.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Revocation sample form
If you wish to cancel the contract, please complete and return this form:
c/o Wonder Coworking
Prenzlauer Allee 186
10405 Berlin, Germany
or via email@example.com
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*):
Ordered on (*)/Received on (*)
Name and address of the consumer(s)
Signature (only in case of paper communication)
Cross out options that do not apply (*).
Please enclose a small note with your invoice number and bank details or PayPal (e-mail) address. Thank you.
Once your return has been processed, we will initiate the refund via your chosen payment method. You will receive the credit within a few days, depending on the policies and processing time of your payment provider.